FAQ

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Frequently Asked Questions

We’ve gathered answers to the most common inquiries about our services, pricing, and technical support. Our goal is to provide you with clear, instant information to help you get the most out of our product. If you cannot find the specific information you need below, please use the contact form or chat bubble to reach our dedicated support team directly.

01

Product & Technical Compliance

What safety standards do your gloves meet?

All Super Grip gloves are manufactured to meet or exceed relevant international safety standards. Our core commitment is to EN 388:2016 & EN 407:2020 (Protection against Mechanical Risks) and CE Category II certification, ensuring global market compliance and verifiable protection.

How do I find the correct size for my team?

We adhere to metric and imperial dimensional standards. Please refer to our Sizing and Measurement Guide (link to your chart/page) which details length (L) and width (W) measurements to ensure the precise fit required for high-dexterity work.

What material quality grades do you offer?

We offer a range of materials, including premium Cow Split Leather, reinforced canvas, and synthetic textiles. Material selection is tailored to the final application, guaranteeing the necessary balance of durability, protection, and flexibility.

What defines your construction quality (e.g., stitching)?

Our manufacturing precision includes a standard of minimum 8 SPI (Stitches Per Inch) construction on critical seams. This technical detail ensures maximum durability and tear resistance in demanding industrial environments.

02

Ordering & Logistics

What is the Minimum Order Quantity (MOQ)?

Our standard product line typically requires a minimum order quantity (MOQ) per product style and size. Please contact our sales team directly through the Get a Quote form for specific product MOQs.

What are your typical lead times?

Lead times vary based on order volume, customization complexity, and current inventory. For standard bulk orders, we can provide a detailed timeline upon quote confirmation. Rush order options are available via our 24/7 support line.

How do I contact the 24/7 support line?

Our sales and technical support team is available 24 hours a day, 7 days a week for urgent stock checks and critical inquiries. Call us directly at +92 052 729 4600 or submit an inquiry through our Contact page.

Do you offer international shipping and logistics support?

Yes, we are an international manufacturer specializing in global supply chain logistics and can arrange freight and delivery to most major industrial hubs worldwide.

03

OEM & Custom Solutions

Do you offer custom manufacturing or OEM services?

Yes. We specialize in Original Equipment Manufacturer (OEM) services and private labeling. We partner with clients to custom-engineer gloves based on unique material, dimension, compliance, and branding specifications.

What is the first step for a custom/OEM order?

The process begins with your Detailed Specification Sheet. We require information on target volume, material requirements, dimensional tolerances (mm/g), and required safety standards. Please use our OEM Specification Builder (link to your OEM category page) to start the process.

Can you include our company’s logo or private label?

Absolutely. Custom branding, including logo stamping on the cuff and specialized packaging/labeling, is a standard part of our OEM solution.

How is my proprietary design/OEM information protected?

We treat all client specifications, technical drawings, branding, and proprietary designs with the strictest confidentiality. Our B2B policy includes the option for a formal Non-Disclosure Agreement (NDA) to protect your intellectual property throughout the design, sampling, and manufacturing process.

High-Durability Work Gloves

Reliable grip, all-day comfort. The essential choice for general construction, maintenance, and material handling tasks.

Shop Work Gloves

High-Heat Welding Protection

Heavy-duty safety you can trust. Provides robust heat resistance and enduring protection for stick and MIG welding applications.

See All Welding

Precision TIG Gloves

Maximum dexterity, minimal heat. Designed with soft, thin leather for the exact feel and flexibility crucial for accurate TIG welding.

View TIG Gloves

Premium Leather Drivers

Unmatched strength and feel. Constructed from select leathers, offering superior abrasion resistance for driving and machinery operation.

Discover Drivers

TPR Impact Gloves

Engineered for extreme protection. Featuring Thermoplastic Rubber (TPR) shielding for superior defense against crushing and impact injuries.

Explore Impact Range

Custom Glove Manufacturing

Your brand, your specifications. Partner with us for custom-engineered glove designs and reliable OEM/Private Label manufacturing.

Request OEM Quote

Need a Bulk Quote or Custom Order? Call – 24/7

Partner with Super Grip Industries for reliable safety solutions. Contact our expert sales team today to discuss bulk pricing, OEM partnerships, or custom glove specifications.

+92 052 429 4600